CASE STUDY
The Client

INDUSTRY
Software Development
LOCATION
USASoftware Development
Challenge
A newly promoted manager in a software development company found it difficult to transition from being a peer to a leader. The individual struggled with establishing authority and faced challenges in giving feedback to former peers. Additionally, the new manager felt overwhelmed with balancing team management and their own tasks.
Approach
Through tailored coaching sessions, we focused on developing the manager’s leadership identity. We implemented role-playing exercises to practise difficult conversations, worked on time management strategies, and introduced leadership frameworks that aligned with the company culture.
Solution
The manager adopted strategies for giving constructive feedback, improved delegation skills, and established weekly check-ins with their team to track progress and build trust. Time management techniques helped them balance personal tasks with leadership responsibilities more effectively.
Experience
After three months, the manager reported feeling more confident in their leadership role. They developed a positive rapport with their team, became more skilful at giving feedback, and reported improved productivity. The team also responded positively, showing higher engagement and satisfaction.
Invitation to Work Together
Yvonne Cohen works by invitation or referral.
To get invited to have Yvonne as your mentor, she will first invite you to answer 7 questions so she can review and understand your challenges, your goals and objectives, and your timing for when you’d be able to start mentoring together—plus the timing for accomplishing your goals or objectives.
She will respond within 24-hours via email and provide you a booking link for you to choose your best date for a private first conversation.
Looking forward to achieving your goals together,
Yvonne